How to use waiting time to enrich the brand experience | Omnishopper
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How to use waiting time to enrich the brand experience

Even in a very traditional channel success is based on putting the shopper experience at the center of the relationship between the brand and the retailer in order to bring innovation and value to all the stakeholders.

Shop layout, shop windows, product availability and a good management are key success factors to improve customer experience and positively influence revenues and sell out results. Every client spends in the hair salon about 60-90 minutes: a great opportunity for hair care brands and salon owners to offer the richest and most satisfying shopping experience and – at the same time – to grow the business through the sale of professional products.

Client:

Revlon

Tags:
Beauty, Beauty Salon, Conversion, Experience, Retail, Sales Academy, Shelf