If you think that the eCommerce landscape has changed in the past decade, the technology behind it has made even more dramatic improvements. One key aspect where technology plays a role in the customer’s experience is communication. Communication is critical in any sale process, but...
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In the old age of brick and mortar, before Amazon hit the market, brands had people dedicated to walking in retail spaces to make sure their product was positioned on the right shelf and within reach of the customer. In an age where shelves don’t...
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Before the advent of Amazon, marketers, and experts of the “in-store” experience spent hours imagining how to build the best customer experience possible. Most of the thinking centered around how to enhance the experience, add to it, making it memorable. However, with the advent and...
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“Hey Alexa, can you sell my products”? This is one of the few questions that Amazon’s digital assistant cannot answer. While Alexa can help individuals finding out about the weather, playing music and restoking on coffee, vendors and sellers are often left helpless on how to...
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Fujifilm had an objective. They needed a way to drive sales and visibility on Amazon Italy for their new Instax camera line. Fujifilm briefed us to drive awareness and sales on Amazon assortment. We started from products detail pages optimization and then design an advertising strategy to target...
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As more businesses become aware of the growth potential of targeting eCommerce, more and more FMCG companies search for solutions that can help them sell and win on the online channel. We believe that the main aspects to consider when looking for an eCommerce Intelligence Service...
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Accompanying the customer along its journey down the marketing funnel As more technological advances are implemented each year from the main big players in the eCommerce world, such as: Amazon and Walmart, brands are leaning towards experimental and innovative techniques to improve their online marketing and...
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Each day more people switch the start of their customer journey from Google to Amazon, of those, 70% never click past the first page of results and within that page, the first three results account for almost 65% of the clicks. Hence the importance of...
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According to comScore 50% of all searches will be voice searches by 2020. The evolution of voice technology has scaled quickly, and today the voice-enabled home assistant is becoming ubiquitous in the American household, with Google, Amazon, and Apple, all offering products designed to answer questions,...
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We all knew Amazon as an online sales giant, but it is also shaking things up and taking steps toward disrupting the digital advertising industry in the next years. Amazon already captures 43% of e-commerce sales in the US and accounts for almost 50% of all...
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