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How to beat Amazon

How to beat Amazon

Many marketers are still confused by Amazon and its complex search algorithms. However, marketers should not forget that their brands and Amazon have the same goal: maximize revenue per customer. Established what Amazon’s goal is, the remaining step is to win against the algorithms. To...

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The devolution of eCommerce

Looking at data on eCommerce growth in the last decade, it is almost impossible to interpret such high results. With some sources saying eCommerce has grown of 5000% in the previous years, it is evident that a large portion of brick and mortar businesses has...

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Trends in Customer Communication

If you think that the eCommerce landscape has changed in the past decade, the technology behind it has made even more dramatic improvements. One key aspect where technology plays a role in the customer’s experience is communication. Communication is critical in any sale process, but...

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The “Needy” Amazon Customer

The “Needy” Amazon Customer.

Before the advent of Amazon, marketers, and experts of the “in-store” experience spent hours imagining how to build the best customer experience possible. Most of the thinking centered around how to enhance the experience, add to it, making it memorable. However, with the advent and...

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Instagram Commerce

Instagram, the New Amazon?

Social networks like Instagram and Snapchat have become an integral part of customers’ lives. For this reason, marketers have always considered social media as a useful touchpoint where to do “bread & butter marketing.” However, social media is transforming, and it has the potential to...

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Investing in Omnichannel

Accompanying the customer along its journey down the marketing funnel As more technological advances are implemented each year from the main big players in the eCommerce world, such as: Amazon and Walmart, brands are leaning towards experimental and innovative techniques to improve their online marketing and...

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